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Due to unexpected event I did not fly. There's no refund.. At least there should be refund system.Heath
The flight was supposed to be Czech airlines , and my ticket was supposed to include 1 baggage of 23 kg , but i came to know that it's operated by smart wings which charged me 4 kgs while my bag was 19kg and they said they allow 15kg, they said they don't care about what's written in my ticket!, overall a bad experienceNagy Elshal
First Leg was Paris Prague on Air France. On the last leg, Prague to Dubai was Travel Service Airline, it was not Czech Airlines, we did not get a meal as we had requested Muslim/Halal Meal and that was not provided to us as they said that they did not get our requestJK
Rude staff at ticketing counter, boarding was late, bus wasn't air-conditioned, had engines running whilst boarded at the rear of the plane where the heat and fumes were so intense i left a burning sensation on face and smell of jet fuel on clothes, very old plane with propellers, air-conditioning did not work properly on plane and arrival was late. Will do my best not to ever fly with Czech Airlines again.UDJ
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